1. Civil Case

1.1 Receiving of Application/Application for an Execution/Taxation

As-Is Process

  1. Applicant presents application at the registry.

  2. Court clerk presents the application to magistrate in charge.

To-Be Process

  1. Applicant submits application to the magistrate in charge at the registry.

1.2 Scrutiny of Application

As-Is Process

  1. Magistrate In charge scrutinizes the correctness of the applications.

  2. Magistrate In charge admits, returns or rejects applications.

  3. Magistrate In charge returns applications to court clerk for Registration, amendments and assessment.

To-Be Process

  1. Magistrate In charge scrutinizes the correctness of the applications.

  2. Magistrate In charge admits, returns or rejects the applications.

Note

  • Instant feedback is given to the applicant in case of rejection or return.

1.3 Assessment and Payment of Court Fees

As-Is Process

  1. Court clerk assesses fees for the filed applications.

  2. Court clerk presents the control number for respective fee to the applicant for payment.

  3. Applicant submits payment slip to court clerk.

  4. Court clerk issues ERV receipt to the applicant.

To-Be Process

  1. Court clerk confirms court fees.

  2. Court clerk presents a control number for respective fee to the applicant for payment.

1.4 Case Registration

As-Is Process

  1. Court clerk registers case in the register book.

  2. Court clerk opens respective civil case file.

  3. Court clerk tables application files to the magistrate in charge for assignment.

To-Be Process

  1. Court clerk confirms payments and registers the case.

Note

  • Instant feedback is given to the applicant after registration.

1.5 Case Assignment

As-Is Process

  1. Magistrate In charge assigns application case files to the particular magistrate.

  2. Magistrate In charge returns application case files to court clerk to present to the assigned magistrate for orders.

  3. Assigned magistrate to fix a date for hearing.

To-Be Process

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  2. Assigned magistrate fixes a date for hearing.

1.6 Issuing of Summons to Appear

As-Is Process

  1. Court clerk issues a court summons to the respondent/defendant.

  2. Court process server to effect service of the summons.

To-Be Process

  1. Court clerk extracts summons for electronic and physical dispatch.

  2. On the date of first hearing/mention, the applicant submits at the registry original hard copy of the application.

1.7 Hearing Process

As-Is Process

  1. Assigned Magistrate hears application case on the applicant side.

  2. Assigned Magistrate hears application cases on the respondent/defendant’s side.

  3. Assigned Magistrate fixes date for judgement.

To-Be Process

  1. Assigned Magistrate hears civil case on the applicant side (through virtual court where applicable).

  2. Assigned Magistrate hears application cases on the respondent/defendant’s side (through virtual court where applicable).

1.8 Delivering Judgment/Ruling

As-Is Process

  1. Assigned Magistrate pronounces Judgement.

  2. Trial Magistrate pronounces Judgment/ruling.

Note

In case of Ruling on Execution

  1. Magistrate in charge issues an attachment order and appoints a court broker.

  2. Court broker fixes a date for sale as ordered.

  3. Court broker executes the order.

  4. Court broker submits a report to court.

To-Be Process

  1. Assigned Magistrate pronounces Judgement (through virtual court where applicable).