Primary Courts

1. Civil Cases

1.1 Receiving of Application/Application for an Execution/Taxation

As-Is Process

To-Be Process

  1. Applicant presents application at the registry.

  1. Applicant submits application to the magistrate in charge at the registry.

  1. Court clerk presents the application to magistrate in charge.

1.2 Scrutiny of Application

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes the correctness of the applications.

  1. Magistrate In charge scrutinizes the correctness of the applications.

  1. Magistrate In charge admits, returns or rejects applications.

  1. Magistrate In charge admits, returns or rejects the applications.

  1. Magistrate In charge returns applications to court clerk for Registration, amendments and assessment.
Note:

  • Instant feedback is given to the applicant in case of rejection or return.

1.3 Assessment and Payment of Court Fees

As-Is Process

To-Be Process

  1. Court clerk assesses fees for the filed applications.

  1. Court clerk confirms court fees.

  1. Court clerk presents the control number for respective fee to the applicant for payment.

  1. Court clerk presents a control number for respective fee to the applicant for payment.

  1. Applicant submits payment slip to court clerk.

  1. Court clerk issues ERV receipt to the applicant.

1.4 Case Registration

As-Is Process

To-Be Process

  1. Court clerk registers case in the register book.

  1. Court clerk confirms payments and registers the case.

  1. Court clerk opens respective civil case file.
Note:

  • Instant feedback is given to the applicant after registration.

  1. Court clerk tables application files to the magistrate in charge for assignment.

1.5 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns application case files to the particular magistrate.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Magistrate In charge returns application case files to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Assigned magistrate to fix a date for hearing.

1.6 Issuing of Summons to Appear

As-Is Process

To-Be Process

  1. Court clerk issues a court summons to the respondent/defendant.

  1. Court clerk extracts summons for electronic and physical dispatch.

  1. Court process server to effect service of the summons.

  1. On the date of first hearing/mention, the applicant submits at the registry original hard copy of the application.

1.7 Hearing Process

As-Is Process

To-Be Process

  1. Assigned Magistrate hears application case on the applicant side.

  1. Assigned Magistrate hears civil case on the applicant side (through virtual court where applicable).

  1. Assigned Magistrate hears application cases on the respondent/defendant’s side.

  1. Assigned Magistrate hears application cases on the respondent/defendant’s side (through virtual court where applicable).

  1. Assigned Magistrate fixes date for judgement.

1.8 Delivering Judgment/Ruling

As-Is Process

To-Be Process

  1. Assigned Magistrate pronounces Judgement.

  1. Assigned Magistrate pronounces Judgement (through virtual court where applicable).

  1. Trial Magistrate pronounces Judgment/ruling.
Note: In case of Ruling on Execution

  1. Magistrate in charge issues an attachment order and appoints a court broker.

  2. Court broker fixes a date for sale as ordered.

  3. Court broker executes the order.

  4. Court broker submits a report to court.

2. Criminal Cases

2.1 Presentation of charge sheet/complaint

As-Is Process

To-Be Process

  1. Police or Complainant presents Charge sheet/ complaint at the registry.

  1. Police or Complainant submits Charge sheet/ complaint at the registry.

  1. Court Clerk presents the charge sheet/ complaint to magistrate in charge.

2.2 Case Admission

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes the correctness of the charge sheet/ complaint.

  1. Magistrate In charge scrutinizes the correctness of the charge sheet/ complaint.

  1. Magistrate In charge Admits, returns or rejects the charge sheet/ complaint.

  1. Magistrate In charge Admits, returns or rejects the charge sheet/ complaint.

  1. Magistrate In charge remits the charge sheet/ complaint to court clerk for appropriate actions.
Note:

  • Instant feedback is given to the police/complainant in case of rejection or return.

  1. Court clerk gives feedback to police/complainant on whether the charge sheet was admitted, rejected or returned.

2.3 Case Registration

As-Is Process

To-Be Process

  1. Court Clerk registers the admitted case into register book.

  1. Magistrate in charge registers the charge sheet after admission.

  1. Court Clerk opens the respective physical case file.
Note:

  • Instant feedback is given to the police/complainant after admission and registration.

  1. Court Clerk tables the case file to the magistrate in charge for assignment.

2.4 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns the case file to a particular magistrate and a pair of assessors.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Magistrate In charge returns case file to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Assigned magistrate fixes a date for hearing.

2.5 Preliminary Stages

As-Is Process

To-Be Process

  1. Court clerk prepares summons.

  1. Court clerk extracts summons for electronic and physical dispatch.

  1. Court Clerk tables the prepared summons for endorsement by the assigned Magistrate.

  1. Court clerk extracts case file and prints for physical filing.

2.6 Hearing Process

As-Is Process

To-Be Process

  1. The accused pleas to the charge.

  1. The accused pleas to the charge (through virtual court where applicable).

  1. Trial Magistrate Hears the complainant’s witnesses with aid of assessors.

  1. Trial Magistrate hears the complainant’s witnesses with aid of assessors (through virtual court where applicable).

  1. Trial Magistrate issues a ruling of no case to answer in the presence of assessors.

  1. Trial Magistrate issues a ruling of no case to answer in the presence of assessors (through virtual court where applicable).

  1. Trial Magistrate hears defense case in the presence of assessors.

  1. Trial Magistrate hears defense case in the presence of assessors (through virtual court where applicable).

  1. Magistrate fixes a date for judgement.

  1. Magistrate fixes a date for judgement.

2.7 Pronouncement of Judgment

As-Is Process

To-Be Process

  1. After the closure of the defense, assessors opine.

  1. Magistrate Pronounces Judgment and assessors opine (through virtual court where applicable).

  1. Magistrate pronounces Judgment.

2.8 Sentencing

As-Is Process

To-Be Process

  1. Trial Magistrate and assessors convict or acquit the accused.

  1. Magistrate Pronounces sentence (through virtual court where applicable).

  1. Court clerk supplies a signed judgment, proceedings and decree to the litigant within 21 days from the date of judgement.

2.9 Drawing of Conviction Order and Supply

As-Is Process

To-Be Process

  1. Court clerk prepares a conviction warrant or release order.

  1. Magistrate convicts or acquits the accused (through virtual court where applicable).

  1. Magistrate endorses the conviction warrant or release order.

  1. Magistrate delivers conviction warrant to police and prisons for their records.

  1. Court clerk supplies the above orders to the police or prison officers.

  1. Police or prison officer presents the order above to the respective prison custody.

2.10 Fines & Other Payments

As-Is Process

To-Be Process

  1. Accountant/court clerk prepares a control number if a magistrate orders payment of a fine.

  1. Court clerk confirms fine as ordered by magistrate.

  1. Client pays the fine through banks or mobile money operators.

  1. Court clerk presents a control number for respective fine to the accused for payment.

  1. Client submits the receipt to the accountant/court clerk who in turn issues an ERV receipt.

  1. A copy of ERV or payment receipt is attached to the case file by the court clerk.

3. Matrimonial Proceedings

3.1 Application for divorce or separation/application for execution

As-Is Process

To-Be Process

  1. Applicant presents a petition/ application for execution at the registry.

  1. Applicant/petitioner submits petition/ application for execution to the magistrate in charge at the registry.

  1. Court Clerk tables the petition/ application for execution to the magistrate in charge.

3.2 Admission of Application/ application for execution

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes the correctness of the petition/ application for execution.

  1. Magistrate In charge scrutinizes the correctness of the petition/ application for execution.

  1. Magistrate In charge admits, returns or rejects the petition/ application for execution.

  1. Magistrate In charge Admits, returns or rejects the petition/ application for execution.

  1. Magistrate In charge returns the petition/ application for execution to court clerk for appropriate actions.
Note:

  • Instant feedback is given to the applicant/petitioner in case of rejection or return.

3.3 Assessment and Payment of Fees

As-Is Process

To-Be Process

  1. Court clerk assesses fees for the admitted petition/ application for execution as per court fee rules.

  1. Court clerk confirms court fees.

  1. Court clerk presents a control number for respective fee to the applicant/petitioner for payment.

  1. Court clerk presents a control number for respective fee to the applicant/petitioner for payment.

  1. Petitioner/applicant submits payment receipt to court clerk.

  1. Court clerk issues ERV receipt to the petitioner/applicant.

3.4 Case Registration

As-Is Process

To-Be Process

  1. Court clerk registers case in the register book.

  1. Court clerk confirms payments and registers the case.

  1. Court clerk opens respective physical petition file/application file.
Note:

  • Instant feedback is given to the applicant/petitioner after registration.

  1. Court clerk tables the petition file/application file to the magistrate in charge for assignment.

3.5 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns the petition file/ application for execution file to the particular magistrate and a pair of assessors.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Magistrate In charge returns petition file/ application for execution file to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Assigned magistrate fixes a date for hearing.

3.6 Issuing of Summons to Appear

As-Is Process

To-Be Process

  1. Court clerk prepares a court summons.

  1. Court clerk extracts summons for electronic and physical dispatch.

  1. Assigned Magistrate endorses the summons.

  1. On the date of first hearing/mention, the applicant submits at the registry original hard copy of the application/petition.

  1. Court process server effects service of the summons.

  1. Court process server swears an affidavit before a Magistrate and submits it to the respective court.

  1. Court Clerk files the affidavit in the respective case file.

3.7 Hearing Process

As-Is Process

To-Be Process

  1. The trial Magistrate reads the claim for the respondent to answer.

  1. The Magistrate reads the claim for the respondent to answer (through virtual court where applicable).

  1. Trial Magistrate hears the petitioner’s/applicant’s case before with the aid of assessors.

  1. Trial Magistrate hears the petitioner’s/applicant’s case before with the aid of assessors (through virtual court where applicable).

  1. Trial Magistrate hears the respondent’s case with the aid of assessors.

  1. Trial Magistrate hears the respondent’s case with the aid of assessors (through virtual court where applicable).

  1. Magistrate fixes a date for judgement.

  1. Magistrate fixes a date for judgement.

3.8 Issuing of Judgment/Ruling

As-Is Process

To-Be Process

  1. Trial Magistrate pronounces Judgment/ruling.

  1. Trial Magistrate Pronounces Judgment/ruling (through virtual court where applicable).
Note: In case of ruling on execution

  1. Magistrate in charge issues an attachment order and appoints a court broker.

  2. Court broker fixes a date for sale or division as ordered

  3. Court broker executes the order.

  4. Court broker submits inventory to court.
Note: In case of ruling on execution

  1. Magistrate in charge issues an attachment order and appoints a court broker.

  2. Court broker fixes a date for sale or division as ordered

  3. Court broker submits inventory to court.

4. Probate and Administration of Estate

4.1 Receiving of Application

As-Is Process

To-Be Process

  1. Applicant files of a probate case at the registry.

  1. Applicant submits application to the magistrate in charge at the registry.

  1. Court Clerk presents probate case to the magistrate in charge.

4.2 Scrutiny of Application

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes the correctness of the application.

  1. Magistrate In charge scrutinizes the correctness of the application.

  1. Magistrate In charge to admits, returns or rejects the application.

  1. Magistrate In charge admits, returns or rejects the application.

  1. Magistrate In charge returns application to court clerk for Registration, amendments and assessment.
Note:

  • Instant feedback is given to the applicant in case of rejection or return.

4.3 Assessment and Payment of Fees

As-Is Process

To-Be Process

  1. Court clerk assesses fees for the filed application.

  1. Court clerk confirms court fees.

  1. Court clerk presents the control number for respective fee to the applicant for payment.

  1. Court clerk presents a control number for respective fee to the applicant for payment.

  1. Applicant submits payment slip to court clerk.

  1. Court clerk issues ERV receipt to the applicant.

4.4 Case Registration

As-Is Process

To-Be Process

  1. Court clerk registers case in the register book.

  1. Court clerk confirm payments and registers the case.

  1. Court clerk opens of respective probate file.
Note:

  • Instant feedback is given to the applicant after registration.

  1. Court clerk tables probate file to the magistrate in charge for assignment.

4.5 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns probate file to the particular magistrate.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Court clerk returns probate file to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Assigned magistrate to fix a date for hearing.

4.6 Issuing Notice to Appear

As-Is Process

To-Be Process

  1. Court Clerk prepares notice to appear and submits to magistrate in charge for endorsement.

  1. Court clerk extracts notice to appear for electronic and physical dispatch.

  1. Court Clerk serves notice to appear to beneficiaries.

  1. On the date of first hearing/mention, the applicant submits at the registry original hard copy of the application.

4.7 Hearing Process

As-Is Process

To-Be Process

  1. Magistrate hears probate.

  1. Magistrate hears probate case (through virtual court where applicable).

4.8 Appointment of Executor/Administrator of Estate

As-Is Process

To-Be Process

  1. Magistrate appoints Executor/Administrator of Estate.

  1. Magistrate appoints Executor/Administrator of Estate.

  1. Appointed Executor/Administrator of Estate to collects, distributes and prepares the inventory of the estate.

4.9 Filling of Accounts and Distribution of Assets

As-Is Process

To-Be Process

  1. Executor/Administrator of Estate submits the inventory to the court for filing.

  1. Appointed Executor/Administrator of Estate submits the inventory of the estate.

4.10 Closing of File

As-Is Process

To-Be Process

  1. Assigned magistrate to close the probate file.

  1. Assigned magistrate to close the probate file.

5. Appeals from Ward Tribunal - Civil Case

5.1 Receiving of Appeal

As-Is Process

To-Be Process

  1. Appellant files civil appeal at court registry.

  1. Appellant submits the appeal to the magistrate in charge at the registry.

  1. Court clerk presents civil appeal to magistrate in charge.

5.2 Admission of Appeal

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes correctness of the civil appeal.

  1. Magistrate In charge scrutinizes the correctness of the appeal.

  1. Magistrate In charge admits, returns or rejects of the civil appeal.

  1. Magistrate In charge admits, returns or rejects the appeal.

  1. Magistrate In charge returns civil appeal to court clerk for Registration, amendments and assessment.
Note:

  • Instant feedback is given to the appellant in case of rejection or return.

5.3 Assessment and Payment of Court Fees

As-Is Process

To-Be Process

  1. Court clerk assesses fees for the filed civil case.

  1. Court clerk confirms court fees.

  1. Court clerk presents the control number for respective fee to the applicant for payment.

  1. Court clerk presents a control number for respective fee to the appellant for payment.

  1. Applicant submits payment slip to court clerk.

  1. Court clerk issues ERV receipt to the applicant.

5.4 Case Registration

As-Is Process

To-Be Process

  1. Court clerk registers case in the register book.

  1. Court clerk confirms payments and registers the case.

  1. Court clerk opens respective appeal file.
Note:

  • Instant feedback is given to the appellant after registration.

  1. Court clerk tables appeal file to the magistrate in charge for assignment.

5.5 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns civil appeal file to the particular magistrate.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Magistrate In charge returns civil appeal file to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Court Clerk tables civil appeal file to the assigned Magistrate..

  1. Assigned magistrate to fixes a date for hearing.

5.6 Issuing of Summons to Respondent

As-Is Process

To-Be Process

  1. Court clerk issues a court summons to the respondent.

  1. Court clerk extracts summons for electronic and physical dispatch.

  1. Court process server effects service of the summons.

  1. On the date of first hearing/mention, the appellant submits at the registry original hard copy of the appeal.

5.7 Hearing Process

As-Is Process

To-Be Process

  1. Assigned Magistrate hears civil appeal case on the appellant’s side.

  1. Assigned Magistrate hears appeal on the appellant side (through virtual court where applicable).

  1. Assigned Magistrate hears civil appeal case on the respondent’s side.

  1. Assigned Magistrate hears appeal on the respondent side (through virtual court where applicable).

  1. Assigned Magistrate fixes a date for judgement.

5.8 Delivering Judgment

As-Is Process

To-Be Process

  1. Assigned Magistrate pronounces Judgement.

  1. Assigned magistrate pronounces Judgement (through virtual court where applicable).

6. Appeals from Ward Tribunal - Criminal Case

6.1 Receiving of Appeal

As-Is Process

To-Be Process

  1. Appellant files criminal appeal at court registry.

  1. Appellant submits the appeal to the magistrate in charge at the registry.

  1. Court clerk presents the criminal appeal to magistrate in charge.

6.2 Scrutiny of Application

As-Is Process

To-Be Process

  1. Magistrate In charge scrutinizes correctness of the criminal appeal.

  1. Magistrate In charge scrutinizes the correctness of the appeal.

  1. Magistrate In charge admits, returns or rejects the criminal appeal.

  1. Magistrate In charge admits, returns or rejects the appeal.

  1. Magistrate In charge returns criminal appeal to court clerk for Registration and amendments.
Note:

  • Instant feedback is given to the appellant in case of rejection or return.

6.3 Case Registration

As-Is Process

To-Be Process

  1. Court clerk registers case in the register book.

  1. Magistrate in charge registers the appeal after admission.

  1. Court clerk opens respective criminal appeal file.
Note:

  • Instant feedback is given to the appellant after admission and registration.

  1. Court clerk tables criminal appeal file to the magistrate in charge for assignment.

6.4 Case Assignment

As-Is Process

To-Be Process

  1. Magistrate In charge assigns criminal appeal file to the particular magistrate.

  1. Automatic assignment based on workload per magistrate with intervention of the magistrate in charge.

  1. Magistrate In charge returns criminal appeal file to court clerk to present to the assigned magistrate for orders.

  1. Assigned magistrate fixes a date for hearing.

  1. Court Clerk tables civil appeal file to the assigned Magistrate.

  1. Assigned magistrate fixes a date for hearing.

6.5 Issuing of Summons to Respondent

As-Is Process

To-Be Process

  1. Court clerk prepares a court summons and submits to assigned magistrate for endorsement.

  1. Court clerk extracts summons for electronic and physical dispatch.

  1. Court process server effects service of the summons.

  1. On the date of first hearing/mention, the appellant submits at the registry original hard copy of the appeal.

6.6 Hearing Process

As-Is Process

To-Be Process

  1. Assigned magistrate hears criminal appeal case on the appellant’s side.

  1. Assigned Magistrate hears appeal on the appellant side (through virtual court where applicable).

  1. Assigned magistrate hears criminal appeal case on the respondent’s side.

  1. Assigned Magistrate hears appeal on the respondent side (through virtual court where applicable).

  1. Assigned magistrate fixes a date for judgement.

  1. Assigned magistrate fixes a date for judgement.

6.7 Delivering Judgment

As-Is Process

To-Be Process

  1. Assigned magistrate pronounces Judgement.

  1. Assigned magistrate pronounces Judgement (through virtual court where applicable).